KSM Tradie Ops Free chat →
BACK-OFFICE & CRM SUPPORT FOR TRADE BUSINESSES

We run the office.
You get your time back.

Calls answered. Leads followed up. Invoices chased till they're paid. KSM Tradie Ops runs the admin eating your evenings — so you're home for dinner, not stuck doing paperwork after dark.

JOB CARD
NO. 0417
TODAY
Missed calls — followed up
New lead — logged in CRM and contacted
Invoice #228 — overdue, chased
Tomorrow's jobs — scheduled
Bank — reconciled
HANDLED

Every hour on the phone is an hour off the tools — and off the clock with your family.

01

Calls go unanswered while you're on the job, and the work goes to whoever picks up first.

02

Leads slip through the cracks or get a delayed response, so jobs go cold and invoices go unpaid.

03

The admin waits till after hours — cutting into dinner, the kids' bedtime, your weekend.

What we take on

Just me — Kelly — owned and operated from Adelaide, South Australia, working with tradies Australia-wide. Plugged into your phone, inbox and CRM, running the parts of the business that aren't the job itself.

Inbox & call management
Every call answered, every message actioned — nothing left on read.
DAILY
CRM setup & management
Built properly and kept running — or set up from scratch if you don't have one yet.
ONGOING
Quote & follow-up sequences
Set up once in your CRM, then sent automatically — no more chasing your own tail.
AUTOMATED
Invoicing
Raised, sent and tracked — no more chasing yourself.
ONGOING
Invoice follow-ups
Overdue invoices get chased until they're paid.
ONGOING
Client communication
Updates, reminders and questions handled on your behalf.
DAILY
Scheduling
Jobs booked in and the week kept realistic, not overloaded.
WEEKLY
Reconciliation
Books kept straight so tax time isn't a scramble.
WEEKLY
Lead management
New enquiries logged, followed up, and not left to go cold.
DAILY
Ad hoc admin
The one-off jobs — supplier calls, paperwork, sorting things out.
AS NEEDED

How it starts

No lock-in contracts, no set-up fee, nothing to sign before you've even met us.

1

Free chat

Tell Kelly what's eating your time — calls, leads, invoices, all of it. She listens first.

2

Set up

We plug into your existing phone line, inbox and CRM — or build you one if you don't have it yet.

3

We run it

You get a job card update, we get on with the admin. You get your evenings and weekends back.

Nothing to lose by trying it.

NO LOCK-IN

Leave whenever you like — no contracts, no notice period dramas.

NO SET-UP FEE

We plug in and get started. You don't pay a cent to begin.

QUALIFIED, NOT OUTSOURCED

Real experience, real accountability — not a cut-rate offshore call centre.

NO SUPER, NO LEAVE

You're not taking on a staff member — just getting the admin handled, remotely.

100% REMOTE

No desk to find, no equipment to buy. Just handed over and running.

TRY IT ON

If it's not saving you time and money, you're free to walk — that simple.

Don't miss family or free time for admin that shouldn't be yours to do at 9pm.

Whatever trade you're in, the job doesn't stop when the tools go down — but it shouldn't be you answering calls and chasing invoices after hours either. That's what we're here for.

Get a free chat with Kelly

I'm Kelly — owner-operator of KSM Tradie Ops, owned and operated from Adelaide, South Australia, working with tradies Australia-wide. No call centre, no script, just a straight chat about your business and what's eating your time. Tell me what's going on and I'll tell you honestly if I can help, and what I'd take off your plate first.

We'll get back to you within one business day.